Human capital management

Take your business to the next level with a truly global AI-enabled suite that fuels the success of every individual and drives org agility at scale.
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An HCM suite fueled by AI and innovation

The SAP SuccessFactors HCM suite is changing the way employees work, managers manage, and organizations adapt. Fueled by AI, our cloud HR solutions can help you quickly and confidently turn the latest innovations into real-world results.

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Improve every people experience, decision, and process across core HR, talent and learning, HR and analytics, and experience management with:

  • Purpose-built AI for HR self-service, learning, recruiting, performance, and more
  • Single source of people and skills data for HR and your entire business
  • Best practices and all the support you need for faster time-to-value
  • Global partner network to find the perfect fit for your organization 
Explore our solutions

Experiences designed for how people work

Understand your people by listening to their needs and take the right actions to improve the employee experience.

Talent intelligence to fuel mobility at scale

Align talent with opportunities that reflect each individual’s whole self, not just the individual's skills.

Automated compliance for peace of mind

Adapt to ever-changing regulations with access to core HR solutions localized for more than 100 countries.

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Fast-track your HR journey to the cloud

Hear how SAP and our global network of partners can support you on your journey.

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See how customers are succeeding with HCM solutions from SAP

Enabling a future-ready workforce with AI

Learn how FC Bayern uses AI to elevate employee experiences and accelerate recruiting with AI-generated job descriptions.

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Building a skills-based organization

Hear how Delta Air Lines is working to create personalized talent experiences with the AI-driven talent intelligence hub. 

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Attracting new talent and creating satisfied employees

Find out how dm digitalizes recruiting processes and centralizes employee data management by moving it to the cloud.

Read the customer story 

Achieving consistent people data across the business

See how Brussels Airport is improving the employee experience by managing HR and finance data on one integrated platform.

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Spotlight on AI in HR

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SAP Business AI for human resources

See how AI can help you improve the employee experience and guide every people decision – from talent recruitment and internal mobility to learning and performance management.

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View our HCM innovations

AI-assisted applicant screening helps recruiters find the right candidate

Improve time to hire by extracting and inferring applicant skills from resumes and matching them with the skills on a job requisition. 

New spotlight view for the people profile highlights skills, interests, and more

Empower employees to represent their personal brand by showcasing personal and org information sourced from across SAP SuccessFactors solutions. 

Time sheet integrates with the latest version of My Timesheet in SAP S/4HANA

Make it easy for employees to record time for payroll, as well as against activities and cost objects, with a connected time sheet experience.  

Featured resources

Is AI right for your HR organization?

Learn how to use AI in HR effectively and ethically while producing the best possible outcomes for your organization.

View the paper 
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1H 2024 Release Highlights for Business AI

See the exciting AI and Joule innovations now available in SAP SuccessFactors HCM. 

Watch the video 

Explore the 2024 HR trends

Learn about nine trends shaping the future of work – and how your organization can stay ahead of the curve.

View the report 
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Build a dynamic organization 

Learn how a skills-based talent strategy can help shape tomorrow’s workforce.  

Watch the on-demand webinar

What are experts saying about our HCM solutions?

SAP is named a Leader for cloud HCM suites

Find out why Gartner® named SAP as a Leader in its 2023 Magic Quadrant™ report for cloud HCM suites.

Read the Gartner report 

SAP is named a Strategic Leader in Fosway 9-Grid Cloud HR report

See why Fosway Group placed SAP as a Strategic Leader across cloud HR and payroll, talent and learning management, employee experience, and people analytics.

Read the Fosway report  

Best practices for achieving HCM excellence today and tomorrow

Explore the challenges and opportunities of HCM software, an overview of SAP SuccessFactors solutions, and six key lessons from HCM transformations.

Read The Josh Bersin report 

Frequently asked questions

SAP SuccessFactors HCM is a suite of cloud-based HCM software applications that supports core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. The suite provides individualized experiences that keep employees happy, productive, and engaged. Launched in 2001 and part of the SAP family since 2012, SAP SuccessFactors solutions are used by more than 290 million users in more than 200 countries and territories around the world.

SAP HR was a key module in the SAP ERP application that provided comprehensive support for HCM. Now, SAP HR has evolved into SAP SuccessFactors HCM – a cloud-based suite of HR solutions that put employees first. These solutions include a powerful HR information system as well as tools for employee experience management, onboarding, learning, performance management, succession and development, people analytics, and much more.

SAP SuccessFactors HCM includes cloud HCM solutions in four key areas:

  1. Employee experience management – including a wide range of employee surveys, feedback analysis, and guided action
  2. Core HR and payroll – including a powerful HR information system, payroll software, self-service HR, time and attendance, and more
  3. Talent management – including solutions for recruiting, onboarding, learning, performance management, compensation, and more
  4. HR analytics and workforce planning – including AI-powered people analytics, scenario modeling, what-if analysis, and strategic workforce planning

There are a wide range of training and certification options on SAP SuccessFactors solutions for SAP partners and customers to explore. SAP Learning Hub provides customer- and consultant-level courses in e-learning and digital handbook formats, including learning rooms, live sessions, and hands-on learning workshops. Courses on SAP Learning Hub range from payroll, compensation, and performance to people analytics, HR reporting, and much more. For implementation and application consultants, academy training courses for SAP SuccessFactors solutions teach the skills necessary to perform system configuration and implementation. They also offer prerequisite training for the associated certification exam.

Get a world of experiences in the palm of your hand with the SAP SuccessFactors Mobile app.Included in every SAP solution subscription, your people can empower themselves and each otherwith intuitive self-services and collaboration anytime, anywhere.

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