WalkMe for SAP SuccessFactors HCM
What is WalkMe for SAP SuccessFactors HCM?
Our digital adoption solution for SAP SuccessFactors HCM offers contextual in-app guidance and support to drive faster onboarding and system adoption.
Enhance user adoption, increase productivity, and reduce operational costs using features that include:
User behavior analytics and insights to understand how people engage with pages, forms, and fields to gain the insight needed to optimize your HR workflows.
Real-time visibility into workflow performance with customizable reports and dashboards, helping you track bottlenecks, measure impact, and monitor the results of changes.
In-app, personalized guidance, and contextual support, including tooltips, task lists, and on-demand resources, that is seamless and scalable across all SAP solutions.
Task automation that reduces time spent on routine actions like menu navigation, button selection, and data entry.
The State of Digital Adoption 2026
Learn how global enterprise leaders who follow digital adoption best practices achieve 85% higher technology ROI than their peers.
Key benefits
Drive adoption at the speed of change
Empower HR teams to manage change more effectively by driving faster employee adoption of workflows and features, without the need for ongoing training.
Boost employee productivity at every step
Provide personalized support from onboarding through the entire employee journey to strengthen self-service and help people complete tasks quickly and confidently.
Maximize the value of your investment
Eliminate inefficiencies, reduce support costs, and use insights to continuously optimize workflows and adapt to your organization's evolving needs.
Key features
Digital adoption analytics
- Track click-by-click interactions to identify where people get stuck, stalled, or make mistakes.
- Detect common errors and drop-off points in workflows and tasks to identify areas for improvement.
- Get insights and AI-driven recommendations into how processes can be made more efficient.
Embedded guidance and support
- Deliver personalized, interactive guidance exactly when and where it’s needed.
- Automate routine tasks, freeing up employees to focus on higher value activities.
- Reduce training and support needs with embedded walk-throughs and training documentation.
Intuitive tools and templates
- Provide AI-powered, adaptive guidance with built-in logic and flexible step-by-step support.
- Streamline workflows with easy-to-use content creation tools and pre-configured industry templates.
- Use AI-driven recommendations to identify opportunities for improvement and make data-driven decisions.
See how customers are succeeding with SAP
Improving experience and self-service
See how Arla Foods reduced data entry errors, support burden, and time spent on back-office tasks.
Streamlining HR transformation
Learn how TUI Group transitioned 37,000 employees to SAP SuccessFactors while reducing training and support costs.