SAP Entitlement Management
Simplifying entitlement management to deliver a better customer experience
Meet the needs of increasingly savvy consumers
With the SAP Entitlement Management solution, you can create innovative business models and solution bundles with greater ease. The solution can help streamline and automate entitlement processes and dynamic authorisation management to support intelligent business scenarios.
- Multitenant cloud deployment
- Increased transparency into entitlements
- Automated processing of a high volume of entitlements
Key benefits
Increasing sales and revenue with greater intelligence
Support subscription-based business models that boost sustainable and recurring revenue streams with an intelligent entitlement management system.
Accelerating innovation and delivering better outcomes
Enable teams to quickly deploy new offers and related entitlements, then track performance to inform and iterate as required.
Helping your customers get the most value from entitlements
Provide your customers with a transparent view of their entitlements through a range of relevant self-services, alerts, and reminders.
Key features
Central entitlement repository
- Gain up-to-date visibility into entitlements and related product assignments
- Provide a scalable repository to grow and adjust the business as requirements change
- Access a complete history of all audits
Entitlement modelling and lifecycle management
- Define new entitlement models and detail how events affecting them should be processed
- Assign entitlement models to innovate new offerings with greater ease and agility
- Maintain the status of your entitlements throughout their lifetime and define custom alerts
Real-time reporting and analytics
- Derive customer insight on current, past, and expiring entitlements
- Provide a user-friendly dashboard
- Create reports for a specific customer, product, or entitlement and define custom criteria
Pricing
SAP Entitlement Management
In blocks of 50000 Record per year
Contract duration between 3 and 36 Month
Auto-Renewal
Features:
Metric:
- This service pricing is based on "Records" and is sold by blocks of 50,000 records per year.
- The metric entitlement is not time-bound and does not deplete with usage, unless otherwise specified in the respective Product Supplement, Service Description Guide, or Service Use Description.
- An entitlement record, similar to a sales order record, is a uniquely identifiable record within EMS applications containing information on the customer, commercial SKU, provisioning and status profile, and the entitlement criteria. A record relates to the level you would want to set up, track, and control an entitlement.
Minimum quantity:
- The minimum quantity is 2 blocks of 50,000 records.
Contract duration details:
- Yearly price and quantity are prorated per month for contracts less than a year.
Payment method:
- Invoice is supported for all countries.
- Click on the "Buy Now" button to find out if credit card payment is supported in your country.
See how our customers are succeeding with SAP
Offering digital subscription services
Learn how biotech company F.Hoffman-La Roche is leading a data-driven industry revolution by automating order-to-cash processes for its new digital offerings.
Capturing value and elevating customer experiences
See how ServiceNow, a leading cloud software company, centralised and automated customer entitlements to provide frictionless renewals and greater transparency.
Technical and security information
Protect your enterprise with the built-in security features and add-on solutions from SAP.
SAP Entitlement Management is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimise the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Get started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.