SAP Omnichannel Sales Transfer and Audit

By transforming raw sales transactions into valuable validated data, you can gain insights to increase customer satisfaction.
Screenshot of a dashboard in SAP Omnichannel Sales Transfer and Audit

Optimize retail operations to better meet customer needs

Gain better insights into omnichannel product sales and align inventory levels to customer demand with reliable and accurate sales and inventory information.

By providing real-time insights into store product availability and helping ensure the completeness and accuracy of sales transactions, the SAP Omnichannel Sales Transfer and Audit solution can help you increase customer satisfaction.
  • Cloud deployment
  • Embedded dashboards to monitor and optimize your sales auditing process
  • Automated correction process based on historical error modeling
  • Centralized repository of validated sales data
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Customer Experience (CX) Webcast

Bye-bye boring: IDC data shows a path for CX to stand out in a sea of sameness.

Key benefits

Improve customer satisfaction

Keep customers happy by using a data foundation that can help you provide automated, customer-specific merchandise offerings.

Reduce errors and regulatory inconsistencies

Provide error-solving recommendations based on historical patterns to help users quickly solve errors and ensure data consistency and compliance.

Enhance employee productivity

Automate processes to reduce manual intervention and increase operational efficiencies, so employees can focus more on value-adding tasks.

Key features

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Optimized sales data validation process

  • Automate checks that are configurable and executed by your personal rule set
  • Use error push notifications to take action when manual intervention is needed
  • Receive error-solving recommendations based on historical patterns

Centralized repository for sales data

  • Store large volumes of sales data for several years on a granular level with easy and fast access
  • Track and maximize key performance indicators such as error turnaround rates
  • Gain real-time insights into store sales and inventory information

Foundation for retail operations processes

  • Take advantage of a cloud-native integration point for sales channels
  • Help ensure data security and compliance across the sales data transfer process
  • Simplify integration with open APIs and pre-integration to SAP S/4HANA

Technical information

SAP provides built-in security features and add-on solutions to help you protect your enterprise. This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any web browser.

Installation and setup

Follow these setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimize the configuration of SAP products with our comprehensive configuration guide.

Integration

Find out how you can integrate SAP products with your existing IT landscape.

Data security

Help protect confidentiality and data integrity.

Business process security

Support compliance with regulatory requirements.

Risk and threat mitigation

Drive continuous improvement across your operations.

Cloud delivery options

Enable a smooth transformation while meeting security and compliance requirements.

Get started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.